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Enterprise Systems Catalog (SB272)

An enterprise system is a software application or computer system that collects, stores, exchanges and analyzes information that the agency uses that is both of the following:

  • A multi-departmental system or a system that contains information collected about the public.
  • A system that serves as an original source of data within an agency.

An Enterprise System does not include any of the following:

  • Information Technology security systems, including firewalls and other cybersecurity systems.
  • Physical access control systems, employee identification management systems, video monitoring and other physical control systems.
  • Infrastructure and mechanical control systems, including those that control or manage street lights, electrical, natural gas or water or sewer functions.
  • Systems related to 911 dispatch and operation or emergency services.
  • Systems that would be restricted from disclosure by Section 6254.19.
  • The specific records that the information technology system collects, stores, exchanges or analyzes.


  1. Create a catalog of enterprise systems, containing:
    • Current system vendor
    • Current system product
    • System’s purpose
    • A description of categories or types of data
    • The department that is the prime custodian of the data
    • The frequency that system data is collected
    • The frequency that system data is updated
  2. To make the catalog publicly available upon request
  3. To post the catalog in a prominent location on the agency’s website


If the public interest served by not disclosing the information described clearly outweighs the public interest served by disclosure, the local agency may instead provide a system name, brief title or identifier of the system.

ProductVendorPurposeData CategoryCustodianCollection FrequencyUpdate Frequency
AccessMicrosftStore drinking water well productionData StorageLab DirectorDailyMonthly
ArcGIS / ArcSDEEsriGraphic Information SystemsEngineeringGIS TechnicianAs NeededAs Needed
AutoReadSensusWater Meter ManagementOtherCustomer Service/InspectionsQuarterlyQuarterly
BridgePayAMS a division of CoreProcess Customer Payments Online and over the telephoneUtility BillingCustomer Service and FinanceAs NeededAs Needed
Exchange OnlineMicrosoftEmail SystemEmail SystemInformation TechnologyDailyAs Needed
Fleet Anywhere/Asset SolutionsAsset SolutionsHeavy Maintenance OperationsOtherHeavy MaintenanceAs NeededAs Needed
Labworks LIMSLabworks, LLCLaboratory Information Management System – store sampling and test resultsData StorageLab DirectorDailyDaily
LaserficheECSDocument Retention and Management and Process Automation and Data collection solutionDocument ManagementAll District StaffAs NeededAs Needed
Maintenance ConnectionAccruent, LLCComputerized Maintenance and Management System and Facilities Work Order SystemOtherFinanceAs NeededAs Needed
MitelMitelDistrict-Wide Phone SystemOtherInformation TechnologyDailyDaily
NeogovNeogovEmployment RecruitmentHuman ResourcesHuman Resources DirectorAs NeededAs Needed
ParadoxBorlandStore drinking water well productionData StorageLab DirectorDailyMonthly
PlanetBids, Inc.Planet,Bids, Inc.Online Bid Distribution SoftwareOtherEngineeringAs NeededAs Needed
RemitPlusJack HenryBulk Check ProcessingFinancial SystemFinanceDailyDaily
RemitPlusProfitStarsRemittance ProcessingUtility BillingCustomer ServiceDailyDaily
TokaySQLTokay SoftwareCross Connection ManagementData StorageInspectionsDailyDaily
Tyler CashieringTylerCash and Credit Card Receipting SystemFinancial SystemCustomer ServiceDailyMonthly
Tyler Content ManagerTylerDocument Management for Documents in ERP softwareDocument ManagementCustomer Service, Finance, Accounting, PurchasingDailyMonthly
Tyler eSuiteTylerSelf-Service Portal for A variety of Modules in the Tyler new world ERP software.Customer Information SystemCustomer Service, Finance, Accounting, PurchasingDailyMonthly
Tyler FormsTylerStandard Form Template for Documents Produced by new world ERP that get automatically saved in Tyler Content ManagerOtherCustomer Service, Accounting, PurchasingDailyMonthly
Tyler New WorldTylerFinancial Management, Enterprise Resource Planning, Utility BillingFinancial SystemFinance, Accounting, Customer ServiceDailyDaily
VMWareVMWareVirtualization of Server InfrastructureVirtual SystemInformation TechnologyAs NeededAs Needed
WaterSmartWaterSmart Software Solutions Inc.Collect, Analyze, Correlate, and Store Customer and Water Use DataCustomer Information SystemCustomer ServiceDailyDaily
Word PressGoDaddyWebsiteWeb SiteInformation TechnologyAs NeededAs Needed
Workforce NowADPHuman Resources, Benefits Management, Payroll and TimekeepingFinancial SystemHuman Resources, FinanceAs NeededAs Needed